Dove Meadows Covid 19 – Update 12.05.2021

As of the 11th May, new government advice has made some changes to the ‘stage 3 roadmap’, meaning changes to our facilities being opened in full have been made. This is beyond our control.

 We have fully risk assessed and are confident our our facilities are Covid safe, with individual stalls and screening in place, but restrictions on shower usage have been instructed by the government.

We are certainly in new and challenging times, so please do take a few moments to read our customer pre-arrival information carefully. There is lots to read but it’s all really important.

CLICK HERE FOR PRE-ARRIVAL INFORMATION

 

Please also take some time to ensure all members of your party are up to date with government advice and Information.

CLICK HERE FOR THE GOVERNMENT UPDATED COVID-19 INFORMATION

 

SAFETY MEASURES ON SITE

There will be quite a few ‘new’ measures in place, these will affect some more than others. Facilities will be open on May 17th, but these are strictly for the use whilst adhering to social distancing and we politely ask customers to wear a face covering where possible for their safety, and that of fellow facility users. If you have facilities on board we politely request that you must use these first, before heading to the areas on site.  This measure has been put in place to ensure everyone can come and stay here, and not having to exclude anyone from enjoying their holiday, and in an attempt to reduce contact and possible risk of virus transmission. However the facilities are open for all our customers to use.

The most important aspect is to assess that you are well to travel and be in public areas – if you are not well, please (please!) stay at home.

  • LOO’S ARE OPEN TO ALL CUSTOMERS, WITH THE ‘HANDS, FACE,SPACE’ ADVICE IN PLACE.
  • SHOWERS’S ARE REGRETABLY RESTRICTED: THEY WILL OPEN, BUT WE STRONGLY ADVISE THE USE OF YOUR OWN TO REDUCE THE CAPICITY OF SHARED SHOWER USE. STRICT SANITISATION MUST TAKE PLACE, AND SHOWERING IN HOUSEHOLD BUBBLES IS ADVISED.
What we are doing:
✔️Advising use of own facilities
✔️Advising showering and queuing in household bubbles
✔️Full risk assessment
✔️Daily deep cleaning using antiviral agents and steam power
✔️Hourly checks and clean, using antiviral agents
✔️Covid safe signage to remind our guests of the government advice
✔️Installed screens where required
✔️Supplied antiviral spray for customers to spray down before and after use
✔️Hand sanitiser
✔️Social distancing markers in place
⛺️What we need you to do:
❗️Follow government advice to the best of your ability
❗️Avoid using shared facilities unless totally necessary
❗️Respect that others may be feeling nervous and may need a little more space/time
❗️Wear a face covering when inside facilities if possible
❗️Be patient while we deep clean and check facilities- we apologise if this means you may need to wait while we do this

This advice is for ALL customers, regardless of your vaccination status. Testing and vaccinated? We still request you follow guidelines whilst with us on site.

TEST AND TRACE

We have a contact trace system in place for all customers. This is will enable us to protect and contact anybody who has come to the site, and it is a legal requirement to obtain certain details from our customers.

We are within our rights to deny a customer to enter the site if they are displaying Covid-19 symptoms.

We will be displaying the QR Test and Trace code for use with the NHS Test and Trace app, if customers wish to use it.

FOR THE NHS TEST AND TRACE INFORMATION, PLEASE CLICK HERE

 

WHICH TIER ARE YOUR TRAVELING FROM?

Please be mindful and considerate when making your travel plans.

Please note the following from gov.uk:
“we are advising people not to travel into or out of an area if it has been categorised as a very high alert level area. This is part of wider measures to help manage the risk of transmission.”

If you are concerned that you should not travel, we encourage this decision to prevent the spread of the virus and we would like to do everything we can to facilitate this. Please ask for more details if your travel plans have to change.

WE ARE NOT ACCEPTING ADMISSIONS FROM LOCKDOWN AREAS, TEIR 3 OR 4 AND USE THE GOV.UK POSTCODE CHECKER, TO IDENTIFIY ALL CUSTOMER’S LOCATIONS.

If your visit is subject to a legal restriction, you will be contacted by us to regrettably cancel your stay. If a deposit has been paid, a refund or transfer will be offered.  A legal restriction is a regional or national lockdown, tier 3 and tier 4. The need to isolate after receiving a positive test or experiencing symptoms of Covid-19, is also classed a a legal requirement, effective from the 28th September 2020 (source gov.uk).

If you are concerned that you cannot travel, and wish to know the government guidance on consumer contracts and your legal rights, please click here.

 

FROM THE 14TH SEPTEMBER, SOCIAL GATHERINGS ARE TO BE RESTRICTED TO NO MORE THAN 6 PEOPLE*

PLEASE BE MINDFUL OF THIS NEW LEGISLATION WHEN SOCIALISING ON-SITE

*“COVID-19 secure venues can continue to host people up to their social distancing capacity but that no-one can visit in a group of more than six (except for the exemptions and where the household (including bubble) is greater than six).” – VisitEngland.org

You can also read our full risk assessment to assure yourself of the measures we are taking to keep you and our staff safe, and the evidence and thought processes behind all decisions.

If you have any concerns or questions about your stay, please contact us at welcome@dovemeadows.co.uk or call on 01736 710854.

Our very best wishes,

The Dove Meadows Team

Booking enquiry

To enquire about availability, please call us on 01736 710854, email welcome@dovemeadows.co.uk or complete the form below and we will be in contact with you very shortly.

Please Confirm The Number of Nights Required (Single night stays may have a surcharge)

By making your booking or enquiry, you are agreeing to our site guidelines and terms and conditions and you are providing us with information to contact you regarding your booking. We do accept bookings on behalf of others. If you wish to book with friends or family, they will be required to place their own booking, if a separate pitch is required.

Dove Meadows Touring Caravan Park
Green Lane
Marazion TR17 0HH

Tel: 01736 710854

welcome@dovemeadows.co.uk

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Nice clean site with large pitches, easy walk to Marazion and the mount, long beach and nice shops in the town.

 

A REVIEWER – UK CAMPSITE