Dove Meadows Covid 19 – Update 15.01.2021
We are delighted to announce that we anticipate opening ‘as normal’ for 2021 with all facilities open, whilst following government guidelines regarding social distancing and face covering in enclosed areas.
However – we are certainly in new and challenging times, so please do take a few moments to read our customer pre-arrival information carefully. There is lots to read but it’s all really important.
Please also take some time to ensure all members of your party are up to date with government advice and Information.
There will be quite a few ‘new’ measures in place, these will affect some more than others. Facilities are open but these are strictly for the use whilst adhering to social distancing and we politely ask customers to wear a face covering where possible for their safety, and that of fellow facility users. If you have facilities on board we politely request that you must use these first, before heading to the areas on site. However the facilities are open for all our customers to use. This is a safety measure and a courtesy to your fellow campers who do not have their own. This measure has been put in place to ensure everyone can come and stay here, and not having to exclude anyone from enjoying their holiday, and in an attempt to reduce contact and possible risk of virus transmission.
The most important aspect is to assess that you are well to travel and be in public areas – if you are not well, please (please!) stay at home.
We have a contact trace system in place for all customers. This is will enable us to protect and contact anybody who has come to the site, and it is a legal requirement to obtain certain details from our customers.
We are within our rights to deny a customer to enter the site if they are displaying Covid-19 symptoms.
We will be displaying the QR Test and Trace code for use with the NHS Test and Trace app, if customers wish to use it.
WHICH TIER ARE YOUR TRAVELING FROM?
Please be mindful and considerate when making your travel plans.
Please note the following from gov.uk:
“we are advising people not to travel into or out of an area if it has been categorised as a very high alert level area. This is part of wider measures to help manage the risk of transmission.”
If you are concerned that you should not travel, we encourage this decision to prevent the spread of the virus and we would like to do everything we can to facilitate this. Please ask for more details if your travel plans have to change.
WE ARE NOT ACCEPTING ADMISSIONS FROM LOCKDOWN AREAS, TEIR 3 OR 4 AND USE THE GOV.UK POSTCODE CHECKER, TO IDENTIFIY ALL CUSTOMER’S LOCATIONS.
FROM THE 14TH SEPTEMBER, SOCIAL GATHERINGS ARE TO BE RESTRICTED TO NO MORE THAN 6 PEOPLE*
PLEASE BE MINDFUL OF THIS NEW LEGISLATION WHEN SOCIALISING ON-SITE
*“COVID-19 secure venues can continue to host people up to their social distancing capacity but that no-one can visit in a group of more than six (except for the exemptions and where the household (including bubble) is greater than six).” – VisitEngland.org
If you are concerned that you cannot travel, and wish to know the government guidance on consumer contracts and your legal rights, please click here.
You can also read our full risk assessment to assure yourself of the measures we are taking to keep you and our staff safe, and the evidence and thought processes behind all decisions.
If you have any concerns or questions about your stay, please contact us at firstname.lastname@example.org or call on 01736 710854.
Our very best wishes,
The Dove Meadows Team